- Services
- Digital Ordering Channels
Order hydraulic products through digital channels – whenever it suits you
Salhydro's digital ordering channels are built to simplify your daily work in the field and warehouse. You can handle orders, availability and tracking in one view – 24/7, anywhere.
Call center and online store – same expertise, different channels
You can do business with us in whichever way is most natural for you. Order from the online store when it suits you, and our call center helps when you need support with product selections.
Call center – experienced sales team at your service
Our customer service employs an experienced sales team that knows hydraulic challenges at a practical level. Get answers to the most common challenges quickly – without unnecessary detours.
- Orders and product inquiries smoothly by email or phone
- Quick answers to technical questions and product selections
- Possibility to agree on an order and delivery model that suits you
Online store 24/7
Through our online store, you order products when it best suits you – also in the evenings and on weekends. Ordering is fast, and you can see real-time stock balances, contract prices and your previous orders.
- Quick search by product code or keyword
- Possibility to order directly to your desired address
- Customizable shopping lists and favorites for frequently recurring orders
Get more out of the online store as a logged-in user
As a logged-in user, you get the full benefit of Salhydro's digital services: real-time stock balances, customer-specific prices and effortless order tracking.
Services for logged-in users
- See accurate, real-time availability information for products directly in the online store
- Easily find technical data and documents for products – datasheets, user manuals and much more
- 3D library for designers: we collect 3D shell models of our products for download to support design work
Services for our account customers
For account customers, the online store is a full-featured tool for managing purchases. You can see the prices agreed for your company and track orders from one view.
- See prices according to customer-specific price list
- Multiple users per company – for purchasing, warehouse and supervisors
- Order products directly to your desired address
- Save your own codes and shelf locations
- Track order history, open and invoiced orders
3D library facilitates design
For designers, we offer 3D shell models of key products. You can download the models directly to your own design software.
- 3D shell models available for download
- Facilitates layout design
- Missing a model? Ask customer service
Connect the online store to your systems – and take the order straight to the shelf
Digital ordering channels are not just a website – they integrate seamlessly into your company's own operations. EDI connections and mobile terminals bring Salhydro directly to your warehouse and ERP.
Orders and availability queries directly from your own system
We have implemented integrations for our customers to their own business systems. We have ready-made connections to Futursoft (Autofutur, Konefutur).
With electronic dispatch notes, exporting products to stock balances is easy and reduces manual work and error possibilities.
Mobile terminal turns your shelf into an order point
If needed, we provide you with a mobile terminal that conveniently reads product barcodes directly from the shelf and places orders to the online store.
- Barcode reading directly from shelf
- Order replenishment directly to your warehouse
- Convenient tools for shelf location maintenance
The mobile terminal is excellent for service warehouses and locations where machine downtime needs to be minimized.
Order history and open orders in one view
Online store order tracking makes purchase management easier. At a glance, you can see open and invoiced orders as well as order history – even when your company has multiple users.
- Track orders by order number, date or user
- Compare orders and consumption across different delivery addresses
- Use history in proactive warehouse planning
Need help with ordering?
Our customer service is happy to help with any questions – whether it concerns online store setup, EDI integrations or account customer status.